Privacy policy

The controller of the User’s personal data for the Love Your Inside online store is Marcin Błażewicz, conducting business under the name Freedium Marcin Błażewicz, with its registered address at Hoża 86, 410, Warsaw, 00-682, Poland, Tax ID: 6692549460, REGON: 381415556, email address: kontakt@loveyourinside.com.

Love Your Inside operates this store and website, including all related information, content, features, tools, products, and services, in order to provide the User with a tailored shopping experience ("Services"). The Love Your Inside store is powered by Shopify technology, which allows us to offer the User our Services. This Privacy Policy describes how we collect, use, and disclose the personal data of a User who visits and uses the Services, makes purchases through them, or otherwise communicates with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply to the collection, processing, and disclosure of the User’s personal data.

Please read this Privacy Policy carefully. By accessing or using the Services, the User acknowledges that they have read this Privacy Policy and understand the collection, use, and disclosure of their data as described in this Privacy Policy.

Personal data we collect and process

When we use the term "personal data," we mean information that identifies the User or can reasonably be linked to them. Personal data does not include information collected anonymously or information that has been anonymized in such a way that it can no longer identify the User or be linked to them. Depending on how the User uses the Services, where the User lives, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from them:

Contact details include name and surname, address, billing address, shipping address, phone number, and email address.
Financial data includes credit card numbers, debit card numbers, financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment information.
Account information includes username, password, security questions, preferences, and settings.
Transaction information includes items the User views, adds to cart, adds to a wishlist, purchases, returns, exchanges, or cancels, as well as past transactions.
Communication with us includes information provided in communications with us, for example when sending a customer service inquiry.
Device information includes information about the User’s device, browser, or network connection, IP address, and other unique identifiers.
Usage information includes information regarding the User’s interactions with the Services, including how and when they use or navigate the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from the customer, including when they create an account, visit or use our Services, communicate with us, or otherwise provide us with personal data.
Automatically through the Services, including from the User’s device while using our products or services or visiting our websites, as well as through cookies and similar technologies.
From service providers, including where we work with them to support certain technology and where they collect or process the User’s personal data on our behalf.
From our partners or other third parties.

As part of the Services, we use cookies and similar technologies.
Cookies are stored on the User’s device and allow us, among other things, to:

ensure the proper functioning of the store and the purchase process,
remember the User’s settings and preferences,
conduct visit statistics and traffic analysis,
display tailored marketing content, if the User has consented to this.

The User may change their cookie settings in their browser at any time, including blocking or deleting cookies. However, restricting the use of cookies may affect the operation of some store features.

How we use the User’s personal data

Depending on how the User interacts with us and the Services they use, we may use the User’s personal data for the following purposes:

Providing, customizing, and improving the Services. We use the User’s personal data to provide the Services, including to perform our contract with the User, process payments, fulfill orders, remember preferences and products of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage the User’s account, arrange shipping, enable returns and exchanges, allow reviews to be posted, and create personalized shopping experiences, for example by recommending products related to the User’s previous purchases. This may include using the User’s personal data to personalize and improve the Services.
Marketing and advertising. We may use the User’s personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and to show the User online advertisements promoting products or services in our Services or on other websites, including based on items the User purchased or added to cart or other activity within the Services.
Security and fraud prevention. We use the User’s personal data to authenticate their account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity and take appropriate action against it, and to protect public safety and the security of our Services. If the User chooses to use the Services and register an account, they are responsible for keeping their account credentials secure. We strongly advise against sharing a username, password, or other login credentials with anyone.
Communication with the User. We use the User’s personal data to provide customer service, respond to questions, provide effective service, and maintain our business relationship with the User.
Legal reasons. We use the User’s personal data to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to investigate or participate in evidence proceedings in civil matters, potential or actual litigation, or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances, we may disclose the User’s personal data to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

In the case of Shopify, we may disclose data to vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping.
In the case of business and marketing partners, to provide marketing services and show the User advertisements. For example, we use Shopify to deliver personalized ads through third-party services based on the User’s online activity across different merchants and websites. Our business and marketing partners will use the User’s data in accordance with their own privacy notices. Depending on where they live, the User may have the right to opt out of the sharing of their information for personalized advertising and marketing based on their online activity across different merchants and websites.
When the User instructs us to disclose certain information to third parties, requests it, or consents to it, for example for shipping products or in connection with the use of social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with obligations under applicable law, including in response to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, the rights of the User, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data regarding the User’s access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than the User’s country of residence, in order to provide services to the User. In addition, to secure, develop, and improve our business, we use certain enhanced Shopify features that include data and information obtained from the User’s interactions with our Store, with other merchants, and with the Shopify platform. To provide these enhanced features, Shopify may use personal data collected during the User’s interactions with our Store, with other merchants, and with the Shopify platform. In such circumstances, Shopify is responsible for processing the User’s personal data, including responding to requests regarding the exercise of the User’s rights related to Shopify’s use of their personal data for these purposes. To learn more about how Shopify uses personal data and about any rights the User may have, please visit the Shopify Consumer Privacy Policy. Depending on where they live, the User may exercise applicable rights regarding their personal data through Shopify’s privacy portal.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third parties. If the User follows links to websites not affiliated with or controlled by us, they should review those websites’ privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites. This includes, among other things, the accuracy, completeness, and reliability of information found on those websites. Information the User provides in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by the third party. The inclusion of such links by us does not in itself imply endorsement of the content on those platforms or of their owners or operators, except where expressly stated in the Services.

Children’s data

The Services are not intended for use by children. We do not knowingly collect any personal data from children under the age of majority in the User’s jurisdiction. If the User is a parent or guardian of a child who has provided us with personal data, the User may contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge of any "sharing" or "selling," as those terms are defined under applicable law, of personal data of individuals under 16 years of age.

Security and retention of the User’s data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee complete security. In addition, any information sent to us may not be secure while in transit. We recommend that the User not use insecure channels to send us sensitive or confidential information.

How long we retain the User’s personal data depends on various factors, such as whether we need the information to maintain the User’s account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

User rights and choices

Depending on where they live, the User may have some or all of the following rights in relation to their personal data. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse the User’s request as permitted by law.

Right of access/information. The User may have the right to access the personal data we hold about them.
Right to deletion. The User may have the right to request deletion of the personal data we hold about them.
Right to correction. The User may have the right to request correction of inaccurate personal data we hold about them.
Right to data portability. The User may have the right to obtain a copy of the personal data we hold about them and to request that it be transferred to a third party in certain circumstances and with certain exceptions.
Managing communication preferences. We may send the User promotional emails, and the User may opt out at any time by using the unsubscribe option displayed in our emails. If the User opts out, we may still send non-promotional emails, such as those relating to their account or orders.

If the User is a resident of the United Kingdom or the European Economic Area and is subject to exceptions and limitations provided by local law, in addition to the rights described above, they may also have the following rights:

Objection to processing and restriction of processing. The User has the right to ask us to stop or limit the processing of their personal data for certain purposes.
Withdrawal of consent. Where we rely on the User’s consent to process their personal data, the User has the right to withdraw that consent. If the User withdraws consent, this will not affect the lawfulness of any processing based on consent before its withdrawal.

The User may exercise any of these rights where indicated in the Services or by using the contact details below. To learn more about how Shopify uses the User’s personal data and about any rights they may have, including rights related to Shopify’s processing of data, please visit the relevant Shopify privacy page.

We will not discriminate against the User for exercising any of these rights. We may need to verify the User’s identity before processing their request, as permitted by applicable law. In accordance with applicable law, the User may appoint an authorized representative to submit requests on their behalf. Before accepting such a request from a representative, we will require proof that the representative has been authorized by the User to act on their behalf, and we may also ask the User to confirm their identity directly. We will respond to the User’s request within the timeframe required by applicable law.

Complaints

If the User has complaints about how we process personal data, they should contact us using the contact details below. Depending on where they live, the User may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with their local data protection authority.

International data transfers

We may transfer, store, and process the User’s personal data outside their country of residence.

If we transfer the User’s personal data outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant authority in the United Kingdom, unless the data is transferred to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and notify the User of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email at kontakt@loveyourinside.com or by post at Hoża 86, 410, Warsaw, 00-682, PL.